Source: https://tendernation.io/opportunities/01a13c60-df3c-71e9-8f70-e08aab561d35/nuix-and-ringtail-support-and-training

awarded GB restricted procedure Suitable for SMEs

# NUIX and ringtail support and training

[Competition and Markets Authority](https://tendernation.io/buyers/competition-and-markets-authority)

Incumbent usually keeps it

Estimated value

£210,600

Published

7 Apr 2020

Deadline

Closed

28 Aug 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

We require a supplier to work collaboratively within the CMA across IT colleagues and DFIS to provide an integrated and expert support solution for NUIX, Ringtail and Nimbus. The key outcomes include:

• Embed the correct processes and workflows for us to maximise usage of our Licenses and have a flexible support package to assist CMA users through this transition period of understanding the new environment.

• Support Nuix Case Management Strategy and Tactics.

• Provide proactive Nuix Monitoring.

• Provide Cloud Infrastructure Support.

• Proactively promote Knowledge Transfer to the IT and DFIS teams.

• Development of Customized Training Courses (number and focus to be agreed).

• Training Delivery and hosting/ updating on Nimbus LMS.

• Ongoing proactive Nuix Infrastructure (on-prem + cloud) Performance Optimisation Testing and Support.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/dcaec803-cee4-4fc8-bef9-87d8ec36f124)

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