Source: https://tendernation.io/opportunities/01a13c5f-db4f-707d-b191-162d4814dcd8/supply-of-a-confidential-whistleblowing-hotline-service-to-beis awarded GB open procedure Suitable for SMEs # Supply of a confidential whistleblowing hotline service to BEIS [Business Energy and Industrial Strategy](https://tendernation.io/buyers/business-energy-and-industrial-strategy) Open field Estimated value £15,000 to £30,000 Published 5 Jun 2020 Deadline Closed 19 Jun 2020 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Notice summary: To provide a confidential telephone hotline service for BEIS employees to raise whistleblowing concerns, reporting the concerns to named contacts in BEIS and named organisations within the wider BEIS family, and providing the BEIS Contract Manager with management information as required. Description: The Department for Business, Energy and Industrial Strategy (BEIS) has a clear and robust "Whistleblowing and Raising a Concern" policy, for use by our employees. The policy includes information on the different potential avenues available to whistleblow or raise a concern. To ensure that we are able to maintain confidentiality wherever possible we currently purchase the use of an external confidential whistleblowing telephone line for employees of BEIS and some of our main Partner Organisations (all part of the BEIS "family") as one of the reporting avenues. The contract with our current hotline supplier ends on 10 July 2020 and we would like to continue to provide a hotline service to our employees going forward once the current contract ends. The contract would be with BEIS but would also cover employees in some of our Partner Organisations - all part of the BEIS "family". Just under 12,000 users have access to the current hotline. Reports of calls will need to be sent to different people (Nominated Officers) in each of the areas of the BEIS family covered by this contract, depending on who is raising a concern. There are approximately 12 Nominated Officers across the BEIS family. As an indication of call volume, there have been less than 5 calls to the current hotline in the current contract year. The call volume is subject to variance. The role of the hotline contractor is to report any calls it receives to the client; it is not to address/investigate the concerns raised by callers. Read full description ## CPV classification Call centre Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/d21217ba-e81a-417c-90fa-7b6166099d0d) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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