Source: https://tendernation.io/opportunities/01a13c5f-a1b8-71cb-9102-445bf30f152d/pr2018-telemarketing-campaign-scaling-up-businesses

closed GB open procedure Suitable for SMEs

# PR2018 Telemarketing Campaign - Scaling Up Businesses

[South East Midlands Local Enterprise Partnership](https://tendernation.io/buyers/south-east-midlands-local-enterprise-partnership)

Estimated value

£30,000 to £40,000

Published

3 Jul 2020

Deadline

Closed

22 Jul 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Our aim is do as much as we can to provide tailored support to scale up and pre-scale up businesses

to generate economic opportunity, jobs and expansion by gaining new knowledge. Assessing their

growth to date and putting in place robust plans for the future and to support them through the key

challenges they are faced with when scaling their businesses. Through business growth workshops

in partnership with business experts from three local universities to develop a growth plan and how

to action it, 1:1 business coaching and Peer to peer networks to provide ongoing support to

businesses in their growth ambitions.

The primary key activities that have to be delivered include:

- Reporting the specific issues that businesses report as barriers for scaling, identify

emerging issues/trends in respect of growth.

- Providing weekly reports on activities including business numbers engaged; events

delivered, issues raised, issues resolved and issues to be escalated.

- Scaling up the number of businesses (particularly SMEs) engaged and cascading the

business resilience.

- Signpost businesses to other sources of further information and support (local, national,

public and private) where required.

### Key requirements

SEMLEP would like to appoint a telemarketing organisation to help generate leads to our Growth

### Curve Project

Generate leads and identify potential growth and high growth businesses and book appointments for

our advisers to carry out diagnostics and provide tailored support for these businesses. This will

include:

- Helping us to prepare communications that will attract businesses to take part in the

upscaling and growth project.

- Setting up a number of appointments for each of our advisers to carry out a 3-hour

business growth diagnostics and support.

- Specify the number of confirmed appointments you would generate over the lifetime of the

project for the advisers. This will contribute to our target of engaging with 500 businesses

before June 2022.

- Access will be given to the adviser's calendars. They will mark the time in their diary is

time for appointments. Sufficient time to travel to appointments needs to be given

- Recording calls for quality purposes.
- Emailing confirmation to advisers and copy to the data analyst
- Agreeing a script - A detailed communication will be given to the telemarketing company

on the benefits of the Growth Curve appointment which will be free of charge to the SME.

- Providing SEMLEP with the results of all telephone conversations with the businesses

called - to boost intelligence levels on business concerns and growth challenges.

- How you would manage under performance.
- The production of a weekly report.
- Monthly video meeting with SEMLEP for contract management.
- Please give an indication of the cost per appointment.

Read full description

## CPV classification

Advertising and marketing services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/cf6bb7f4-11be-4063-919e-b3807b0bcdec)

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[Buyer profile South East Midlands Local Enterprise Partnership: past awards and live tenders](https://tendernation.io/buyers/south-east-midlands-local-enterprise-partnership) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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