Source: https://tendernation.io/opportunities/01a13c5f-5253-718d-b381-c5c88544e4fd/public-engagement-and-satisfaction-surveys

awarded GB open procedure

# Public Engagement and Satisfaction Surveys

[Yorkshire and Humber Police Procurement (Y&HPP)](https://tendernation.io/buyers/yorkshire-and-humber-police-procurement-yhpp)

Estimated value

Not stated

Published

18 Dec 2020

Deadline

Closed

9 Nov 2020

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as User Satisfaction Surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User Satisfaction Surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of Forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.

## CPV classification

Research and development services and related consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e621a9b9-402f-4752-a2d5-1cd8f8db305b)

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