Source: https://tendernation.io/opportunities/01a13c5f-0382-713b-a916-ca7701b6a6b7/early-market-engagment

pending GB open procedure Suitable for SMEs

# Early Market engagment

[Driver & Vehicle Licensing Agency](https://tendernation.io/buyers/driver-vehicle-licensing-agency)

Estimated value

Not stated

Published

16 Nov 2020

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The new DD service will need to be in place by November 2022

DVLA administers vehicle excise duty (VED) on behalf of HM Treasury

Direct Debit's can be set up online using the Electronic Vehicle Licensing (EVL) service or at a Post Office.

Over 1 million mandates are created per month, this is split between new and renewed mandates

On average, Direct Debit payments total between Â£190m - Â£205m a month

The contract value will be approx. Â£5million per annum

It is envisaged that the service will include the following key components:

### Adherence to BACS scheme rules

### Transition of live DDs from current supplier

Integration to DVLA licensing and finance systems

### Reliability and uptime

### Room to scale and add more features

A service desk & escalation process for incidents

The Direct Debit supplier should be able to:

Successfully set up & automatically renew Direct Debit mandates

### Reconcile payments on behalf of DVLA

Offer a portal for staff use & customer enquiries

Provide a user-friendly dashboard to monitor statistics and financial information and produce reporting where necessary.

The ability to block certain customers & manage the appropriate database

All routes to market are being considered and we are looking for Suppliers to tell us about their offerings and innovation.

Additional information: Once you have registered your interest, further information and questions will be sent via email. A 1 hour appointment will also be organised with you for a Microsoft teams presentation and discussion.

Read full description

## CPV classification

Financial and insurance services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c89bed24-3631-404a-9164-4420239607cd)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Driver & Vehicle Licensing Agency: past awards and live tenders](https://tendernation.io/buyers/driver-vehicle-licensing-agency) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services)

## More tenders like this

[Damage or loss insurance services – assurance dommages ouvrages extension de l'ehpad et construction d'une cuisine centrale de production - centre hospitalier de verneuil-sur-avre · GHT Eure-Seine Pays D'ouche · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-6b5c-724b-be7f-eff29673117a/france-damage-or-loss-insurance-services-assurance-dommages-ouvrages-extensi) [Insurance services – Tjänstereseförsäkring · S:t Erik Försäkrings AB · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-81c1-722d-a8ea-4818d01c8bfb/sweden-insurance-services-tjanstereseforsakring) [Contractor's all-risk insurance services – Projektversicherung DSD Starterpaket Scan-Med- München · Deutsche Bahn AG · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-0890-71f6-bb29-30ad22e44545/germany-contractors-all-risk-insurance-services-projektversicherung-dsd-sta) [Health insurance services – Veselības apdrošināšana darbiniekiem · SIA "Rīgas ūdens" · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-4248-70d4-abc2-63e1e16084f8/latvia-health-insurance-services-veselibas-apdrosinasana-darbiniekiem) [Insurance services – procedura aperta sopra soglia europea, DA aggiudicarsi CON IL criterio dell’offerta economicamente PIÙ vantaggiosa sulla BASE del miglior rapporto qualità/prezzo, PER l’affidamento DEI servizi assicurativi del co.s.i.b. consorzio PER LO sviluppo industriale della valle del biferno. · C.U.C. Termoli · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-0ff8-70a1-ab6b-c7e95948c759/italy-insurance-services-procedura-aperta-sopra-soglia-europea-da-aggiudica) [Insurance services – Acord-cadru servicii de asigurare · Publitrans 2000 S.A. · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-92f2-7007-98bd-0105e866c3bc/romania-insurance-services-acord-cadru-servicii-de-asigurare)
