Source: https://tendernation.io/opportunities/01a13c5e-bf7f-70c6-a4a8-e2c4850e1757/gb-london-bta1357-industry-standard-call-handling

awarded GB open procedure

# GB-London: BTA1357 - Industry Standard Call Handling

[British Tourist Authority](https://tendernation.io/buyers/british-tourist-authority)

Estimated value

£58,339

Published

19 Mar 2021

Deadline

Closed

4 Jan 2021

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

and overseas to market Britain in an inspirational and effective way.

As part of the COVID-19 recovery work, VisitEngland developed an Industry Standard certification, We're Good To Go, for use across the tourism industry. This certification aims to provide reassurance to visitors that individual tourism businesses have demonstrated that they have completed a COVID-19 risk assessment and are following government and sector-specific guidance. Businesses will apply to be certified via an online platform that is currently being developed, with a helpdesk to call on for support and guidance during the application process.

## CPV classification

Call centre

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/0202b990-c2bf-4b5d-9584-0ebef64573bc)

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