Source: https://tendernation.io/opportunities/01a13c5e-a504-7245-91c6-6550e6ed927a/ict13144-assisted-transport-services-ats-booking-and-scheduling-solution

closed GB restricted procedure Suitable for SMEs

# ICT13144 - Assisted Transport Services (ATS) Booking and Scheduling Solution

[Transport for London](https://tendernation.io/buyers/transport-for-london)

Estimated value

£4,400,000 to £12,000,000

Published

9 Oct 2020

Deadline

Closed

11 Nov 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Transport for London (TfL's) Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport. DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is

required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring

together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a

single platform, to enable ATS customers to self-service access the most appropriate form of transport and

sources of funding to meet their travel needs, whether or not they are directly operated by TfL.

TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality.

It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer

needs.

Additional information:

Economic Operators wishing to participate should access the detailed procurement documents, decide on their interest and capacity and capability for delivering the Services which are

the subject matter of this Contract Notice and complete and submit the SSQ by the deadline date specified. Further information and guidance in the SSQ and other procurement documents.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c4971806-dd8d-41b7-b259-f7a475978bba)

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