Source: https://tendernation.io/opportunities/01a13c5e-8f23-7364-b3b8-da0a1d9a2802/case-management-solution-for-the-housing-first-team

closed GB open procedure Suitable for SMEs

# Case Management Solution for the Housing First Team

[LCRCA](https://tendernation.io/buyers/lcrca)

Estimated value

£50,000

Published

15 Jul 2020

Deadline

Closed

22 Jul 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Housing First is currently being delivered on a small scale, on a test and learn basis. Work is now happening at pace to deliver the full project, beginning at the beginning of October 2020. The service is to deliver Housing First to 360 service users over a 2 year period to people experiencing chronic homelessness across the Liverpool City Region (Halton, Knowsley, Liverpool, Sefton, St Helens, and Wirral). Staff will be based in a specific area and will provide intensive and flexible support to their service users to obtain housing and then maintain and flourish in their tenancy. One key principle of Housing First is choice and control for the service user, so intensive support will look very different day to day, depending on what the service user would like to do. Support workers need to be flexible, and adaptive, as well as needing to travel across their area to support their service users. Housing First doesn't currently have a dedicated case management system, and as delivery scales up, it is essential that the Housing First service has a case management system that is simple to understand and use, especially on the move, and is quickly and accurately be able to record all the work completed by the service with a specific service user and demonstrate success through clear and thorough reports. It will also act as a service management tool allowing for the prioritisation of cases for particularly vulnerable clients and allow support workers and management to manage workloads providing detailed information and support documentation for each case the system handles.

Read full description

## CPV classification

Computer-related management services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c385e66c-55df-41e7-af32-74d2e9e9f771)

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