Source: https://tendernation.io/opportunities/01a13c5e-8434-73b4-b2dc-ea8e95567e4c/out-of-hours-contact-centre

awarded GB open procedure Suitable for SMEs

# Out of Hours Contact Centre

[One Housing Group](https://tendernation.io/buyers/one-housing-group)

Estimated value

£68,000 to £86,500

Published

27 Feb 2020

Deadline

Closed

20 Jan 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

1.1 One Housing requires a Supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The Supplier, once selected, will be able to demonstrate their considerable experience and ability in delivering such requirements to customers in the UK comparative to the size and complexity of the Client. Managing telephone calls from Client's customers (or persons acting on their behalf) outside of Client's operating hours.

## CPV classification

Call centre

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c3063248-7df8-4cd2-8a6d-00153e2c93bd)

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[Buyer profile One Housing Group: past awards and live tenders](https://tendernation.io/buyers/one-housing-group) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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