Source: https://tendernation.io/opportunities/01a13c5c-957b-73f8-b8d0-2c0d506e0ca0/provision-of-logrhythm-sm-and-professional-days

awarded GB restricted procedure

# Provision of Logrhythm S&M and Professional Days

[Driver & Vehicle Licensing Agency](https://tendernation.io/buyers/driver-vehicle-licensing-agency)

Estimated value

£133,662

Published

30 Sept 2020

Deadline

Closed

17 Sept 2020

## About this tender

- The Authority has a requirement for Support and Maintenance which includes:
- Hardware Support and replacement if needed.
- Software support is required from LogRhythm via our support portal, email or telephone. Available 24x7 with a 4 hour response time.
- Weekly Knowledgebase updates, minor and major software updates throughout the length of the contract.

Commencement of the new support contract will be 30/9/20

- The Authority has a requirement for 10 LogRhythm Professional Service Days each year to:
- Help create log-parsing policies for new source types that LogRhythm do not currently support.
- Help to configure the application to best suit DVLA environment.
- Support Cyber Security with onboarding of new log source types that are not currently supported by LogRhythm and configure the application to best suit DVLA environment.
- Resolve any issues Cyber Security may have with the LogRhythm system.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ae8074f9-6631-4499-b8e2-110c241d8a4c)

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