Source: https://tendernation.io/opportunities/01a13c5b-24cb-70ad-82ee-f588908e0929/sustainable-donor-base

awarded GB restricted procedure

# Sustainable Donor Base

[Nhs Blood and Transplant](https://tendernation.io/buyers/nhs-blood-and-transplant)

Estimated value

£850,000

Published

6 Oct 2020

Deadline

Closed

12 Aug 2019

## About this tender

An invitation to tender for NHSBT requirement as detailed below via the CCS framework RM6008.

### Problem Statement

Given that background, NHSBT is articulating the challenges into two different problem statements.

- Problem statement one: How can NHSBT re-imagine the donor journey to consistently meet demand for the Ro sub-type and plasma in 12-18 months from now
- Problem statement two: How can NHSBT create an effortless experience for donors at the lowest cost of collection for the other 99% of donors while continuing to meet demand

### Scope of this tender

For the purpose of this tender, NHSBT is seeking proposals for external support to resolve both Problem Statements and with a target timeframe of four elapsed months from the contract start date.

### Out of scope

ï&#130;§ Improvements in Blood Donation to improve colleague engagement (e.g. outsource setup and pack down to a third party).

### Expected content in the response of vendors' proposals

Vendors are expected to describe the following in their proposals to support NHSBT to resolve the problem statement:

ï&#130;§ Clear articulation of the steps/approach to achieve the deliverables described in this Statement of Work.

ï&#130;§ Proposed workplan with a description of the expected phases of work. For each phase, proposal should include an articulation of the main activities, expected inputs, outputs and deliverables and duration of each phase.

ï&#130;§ Proposed team structure including expected internal resources from NHSBT to support a joint- collaborative approach.

ï&#130;§ Proposed approach to ensure that this work secures the engagement and support of the broader Blood Donation and Marketing communities and achieves alignment on strategic intent for the next 5 years at the Executive Team and Board level.

ï&#130;§ Description of the vendor's experience and track record of successful delivery on the stated deliverable(s).

ï&#130;§ Description of the vendor's capability and expertise in service design situations where the target users are from the black ethnic minority group.

ï&#130;§ Demonstrate value for money for NHSBT.

### Expected deliverables

At the end of the external support, NHSBT should be in a position to be confident and have a clear plan on how NHSBT will meet demand for the Ro sub-type and plasma in 12-18 months from now and how it will offer an effortless donor experience at the lowest possible cost while still meeting future demand.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/9f07d547-0f46-47c2-a685-f7e189747f4d)

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