Source: https://tendernation.io/opportunities/01a13c59-8e5b-7375-8eb9-bbcc93b07ebe/its201396-014-support-and-maintenance-of-helm

awarded GB restricted procedure Suitable for SMEs

# ITS201396-014 Support and Maintenance of Helm

[Leeds City Council](https://tendernation.io/buyers/leeds-city-council)

Estimated value

£55,000

Published

1 May 2020

Deadline

Closed

15 Mar 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Leeds City Council has awarded a contract to Synanetics Ltd to provide the support, maintenance and ad-hoc development of Helm. Helm is an open source person held record (PHR) owned by the Leeds City Council and the NHS organisations in Leeds. It was created to empower people to take a more active role in their own health and care management, by giving them the ability to contribute information to their health and care records.

Support and maintenance will include but not limited to:

• Second Line Support and Software Maintenance

• Platform Maturity - Backup

• Platform Maturity - Monitoring

• Platform Maturity - Reporting

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8e8744d0-72dd-46d6-9a91-d86f6934d135)

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