Source: https://tendernation.io/opportunities/01a13c58-01b6-7264-8731-8853e326d76f/nsdr-contractors-case-team-leader

cancelled GB restricted procedure Suitable for SMEs

# NSDR Contractors - Case Team Leader

[Department of Health and Social Care](https://tendernation.io/buyers/department-of-health-and-social-care)

Often single bidder

Estimated value

£11,470

Published

22 Jan 2020

Deadline

Closed

27 Sept 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Case Team Leader will be responsible for prioritising the work of the case investigation teams, and coordinating the work in close conjunction with other Department of Health & Social Care senior stakeholders.

Key responsibilities and tasks include:

- Managing and prioritising the allocation of new complex cases raised through the escalation process to ensure cases are allocated effectively and promptly
- Ensuring reporting deadlines are met by the team
- Validating effective case management within the teams
- Managing daily touchpoint with Case Managers across various sites
- Providing support and guidance to Case Managers to manage cases to prompt resolution

## CPV classification

Recruitment services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17)

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