Source: https://tendernation.io/opportunities/01a13c56-e26a-70c6-8239-10daa6aec20a/specialist-energy-advice-and-booking-service-seabs closed GB open procedure Suitable for SMEs # Specialist energy advice and booking service (seabs) [Croydon Council](https://tendernation.io/buyers/croydon-council) Open field Estimated value £10,000 Published 6 Apr 2020 Deadline Closed 4 May 2020 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Croydon Council requires a supplier for a specialist energy advice and booking service (SEABS) for the new Croydon Healthy Homes (CHH) service with experienced advisors/call handlers. They will manage an inward Freephone number open Monday to Friday 9am to 5pm (longer hours are desirable). The SEABs advisors/call handlers will be the first point of contact for vulnerable Croydon residents looking to improve the energy efficiency/thermal comfort of their homes and reduce their energy bills. They will ask appropriate questions to identify the range of support the resident is eligible for, and agree with the resident the most appropriate onward support package and book appointments. They will offer basic advice to the residents as part of the conversations. As well as inward telephone calls, the SEABS advisors/call handlers will contact residents who have self-referred (or been referred) to Croydon Healthy Homes through the online portal, by email or through paper referrals, and book repeat visits as requested by Croydon Healthy Homes advisors. The duration of the contract is 3 years, subject to the right of The Council (at its sole discretion) to exercise its right to extend the Contract by up to 1 year. The maximum length of the contract is therefore 4 years. Additional information: All Communications and access to the tender documents should be through The London Tenders Portal Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/71646054-408e-4cb4-9dcf-2b5b0d4f49dc) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Croydon Council: past awards and live tenders](https://tendernation.io/buyers/croydon-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)