Source: https://tendernation.io/opportunities/01a13c53-4ad1-717d-ab0c-17b997d3ea41/supply-of-customer-feedback-terminals

closed GB open procedure Suitable for SMEs

# Supply of Customer Feedback Terminals

[South Yorkshire Passenger Transport Executive](https://tendernation.io/buyers/south-yorkshire-passenger-transport-executive)

Estimated value

£20,000

Published

30 Jan 2020

Deadline

Closed

14 Feb 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

South Yorkshire Passenger Transport Executive (SYPTE) operates a number of transport interchanges across South Yorkshire. Customers use interchanges to catch bus services across the county as well as connecting with train and tram services in some interchanges. As well as transport services the interchanges provide additional facilities such as toilets, customer service desks, information services, shops and seating areas / shelters.

It is important that, as an organisation, we measure how these services are being delivered and understanding customers experiences and satisfaction levels is an important part of this. SYPTE is therefore looking to appoint a contractor to collect and analyse date on customer satisfaction via feedback terminals located at transport interchanges. This contract will be for a 2-year period with a maximum total budget of £20,000.

Additional information: Documents for this tender can be obtained from [sypte.co.uk/WhatWeDo/Contracts](https://www.sypte.co.uk/WhatWeDo/Contracts)

## CPV classification

Terminals

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4a4b7138-83be-4df8-9e10-da7b193f1b09)

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