Source: https://tendernation.io/opportunities/01a13c52-fb1e-71d2-afd5-185ff500cc9b/gb-london-001476-rfi-british-library-ticketing-and-customer-journey-solution closed GB open procedure Suitable for SMEs # GB-London: 001476 RFI - British Library Ticketing and Customer Journey Solution [British Library](https://tendernation.io/buyers/british-library) Estimated value £50,000 to £100,000 Published 4 Jun 2020 Deadline Closed 19 Jun 2020 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The British Library has a broad and varied cultural offer, which requires a flexible ticketing and membership solution able to expand and contract according to product requirements. All tickets are available to purchase in person, online or via the telephone. The purpose of this RFI is to seek information on ticketing and user journey solutions from a broad range of suitably experienced organisations. When submitting information, all organisations should note that this is a request for information not a tender opportunity; it is part of a market consultation exercise aiming to ensure that the procurement route selected and the options ultimately developed for any procurement are properly informed. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## CPV classification Tickets Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/46bf36f3-1dd3-4b36-ae57-80fde522aef6) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile British Library: past awards and live tenders](https://tendernation.io/buyers/british-library) [Sector More Printed matter & publishing tenders](https://tendernation.io/sectors/printed-matter-publishing) ## More tenders like this [Library books – fourniture de livres, bandes dessinees, et prestations associees POUR LES services DU departement de l’oise · Département de l'Oise · 8 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a156a9-94e2-71d1-b26c-02b4c8823d9a/france-library-books-fourniture-de-livres-bandes-dessinees-et-prestations) [Library books – Fourniture de livres imprimés neufs en langue anglaise et services associés pour Sciences Po · Fondation Nationale des Sciences Politiques · 30 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156aa-1af4-733d-9ebe-6f4e06fc09bd/france-library-books-fourniture-de-livres-imprimes-neufs-en-langue-anglaise) [Printed matter and related products – Tryckeritjänster · Kungliga Operan Aktiebolag · 7 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a156a9-ca5b-718e-acf2-f3a8b8724587/sweden-printed-matter-and-related-products-tryckeritjanster) [Technical publications – Realizace páteřních kabelových rozvodů pro modernizaci hlavního přepojovače · Český Rozhlas · 29 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-9298-72d7-8193-5fecd41d3605/czechia-technical-publications-realizace-paternich-kabelovych-rozvodu-pro-mo) [Printed books – achat de livres imprimes POUR LE reseau des equipements culturels de gpsea (2027-2030) · Grand Paris Sud Est Avenir · 16 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a15183-170f-70dd-a381-186e516c1f4c/france-printed-books-achat-de-livres-imprimes-pour-le-reseau-des-equipements) [Savings stamps – 23/2026 · ΕΤΑΙΡΕΙΑ ΥΔΡΕΥΣΗΣ ΚΑΙ ΑΠΟΧΕΤΕΥΣΗΣ ΘΕΣΣΑΛΟΝΙΚΗΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ · 31 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-38cf-7109-affa-f45b1b265399/greece-savings-stamps-232026)