Source: https://tendernation.io/opportunities/01a13c52-32c9-71a1-bf35-d89d4413b682/microsoft-dynamics-support-resource

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closedGBopen procedureSuitable for SMEs

# Microsoft Dynamics Support Resource

[University of Huddersfield e-Tendering](https://tendernation.io/buyers/university-of-huddersfield-e-tendering)

Estimated value

Not stated

Published

21 Aug 2020

Deadline

Closed

21 Sept 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

The University is looking to establish a single supplier framework agreement to appoint a partner who can provide suitable Dynamics CRM support and development resource, to work alongside the University's own project management or business analyst resource, as required over the term of the agreement.

The primary purpose of the framework agreement is to provide an ongoing dedicated resource to the University. The secondary purpose is to facilitate an agile and efficient route to market in the event that the University identifies additional projects which require Dynamics CRM support, but which fall outside of the scope of the ongoing resource and business as usual.

It is envisaged that the appointed partner will offer suitable resource to cover professional services including, but not limited to, the following:

o Systems/Business Analysis

o Solutions Development

o Systems Maintenance

o Dynamics 365 Support

o User Adoption, Knowledge Transfer, Change Management and Training

o Mobile Solutions

o Trusted Advisor

o Documentation

o End of contract handover

Additional information:

Further information and ITT documentation can be accessed via the University's e-tendering portal [in-tendhost.co.uk](https://www.in-tendhost.co.uk/universityofhuddersfield)

Is a Recurrent Procurement Type? : No

## CPV classification

Customer Relation Management software development services

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/3e09cb8f-82e1-4ed9-ad8b-e9088cb4acd0)

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[Buyer profileUniversity of Huddersfield e-Tendering: past awards and live tenders](https://tendernation.io/buyers/university-of-huddersfield-e-tendering)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services)

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