Source: https://tendernation.io/opportunities/01a13c51-8d19-710f-933c-9b0aede86162/service-charge-management-system closed GB open procedure # Service Charge Management System [West Lancashire Borough Council](https://tendernation.io/buyers/west-lancashire-borough-council) Estimated value Not stated Published 4 Oct 2018 Deadline Closed 26 Oct 2018 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Council requires a Service Charge Management system for billing and recovery of service charges from tenants, leaseholders and sheltered accommodation customers. Currently, service charge budgets are prepared manually each year with the use of Microsoft Excel. The Council currently uses data extracted from Civica Financials and QL Housing Management systems which require considerable manual intervention and provide limited options therefore resulting in a lack of transparency and a potential loss of income. The Council envisages the new system will provide increased consistency and transparency which will allow the calculation of service charges accurately and provide efficiency savings to our customers by providing detailed service charge information that is easy to understand. WLBC will be able to recover all its costs for the provision of services, manage risks better and ensure compliance with legislative requirements and best practice. The system must bring with it the ability to achieve the benefits identified above at an acceptable cost, together with the requirements provided in detail in the tender documents. The contract duration will be 3 years with the potential for a further 2 year extension based on acceptable performance and agreement by the Council of prices and other conditions. Additional information: Tender documents can be downloaded from The Chest portal at [the-chest.org.uk](https://www.the-chest.org.uk) Read full description ## CPV classification Financial analysis software package Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/36ffe620-5036-419b-90ee-fc74bfb2a054) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile West Lancashire Borough Council: past awards and live tenders](https://tendernation.io/buyers/west-lancashire-borough-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)