Source: https://tendernation.io/opportunities/01a13c48-e125-72fa-be45-f7f490cfb4dc/victim-care-service-for-the-population-of-norfolk-and-suffolk

closed GB open procedure

# Victim Care Service for the population of Norfolk and Suffolk

[Norfolk Constabulary and Suffolk Constabulary Procurement Unit](https://tendernation.io/buyers/norfolk-constabulary-and-suffolk-constabulary-procurement-unit)

Estimated value

£1,890,000 to £3,150,000

Published

10 Jul 2019

Deadline

Closed

15 Aug 2019

## Who can bid

- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

To deliver the Norfolk and Suffolk Victim Care service to achieve the following outcomes... 1. clients (and where applicable their families) are able to cope with and recover from the impact of their experiences 2. Improved community/practitioner awareness of the Norfolk and Suffolk Victim Care and its purpose and service offer 3. provides an integrated victim assessment, support and referral system which meets the individual needs of every victim it serves, including when the victim is also a witness of crime 4. all victim assessment, support and referral services provided by Norfolk and Suffolk Victim Care are accessible to those with protected characteristics, by working directly with clients and/or where appropriate and beneficial, advocates and carers. 5. provides a service which, as a minimum, meets the requirements defined by the Victims Code of Practice 6. provides a system that will ensure that each and every victim will be made fully aware of the support the system can offer them, including that they can receive a full assessment of their needs and referral to the right support identified as able to help them cope, recover and thrive 7. delivers a single point of contact/case management approach that ensures that services provided directly and specialised services provided by third parties are managed according to a victim management plan which provides consistent contact with the victim 8. has in place systems to capture and report all service performance, quality and outcomes measures 9. meets all service performance, quality and outcomes measures and reports against these to the OPCCS 10. integrates with and if necessary supports existing criminal justice agencies, services and processes including Norfolk & Suffolk Constabularies' Victim and Witness Care Unit, the Witness Care Unit, and Court processes for victim and witness management and support 11. operates during optimum delivery times for victims, according to need.

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ddda7bbd-b38a-493b-8264-c42338f3201f)

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[Buyer profile Norfolk Constabulary and Suffolk Constabulary Procurement Unit: past awards and live tenders](https://tendernation.io/buyers/norfolk-constabulary-and-suffolk-constabulary-procurement-unit) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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