Source: https://tendernation.io/opportunities/01a13c48-d4dc-7356-b195-c36d1426b1b5/gb-london-con-19-127-eap-services

closed GB open procedure Suitable for SMEs

# GB-London: CON-19-127 EAP Services

[Financial Conduct Authority](https://tendernation.io/buyers/financial-conduct-authority)

Estimated value

£100,000 to £500,000

Published

31 Jul 2019

Deadline

Closed

29 Aug 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The FCA is seeking to identify a EAPA registered provider, for a period of three years, with an option to extend for a further year, to provide high quality and competitively priced EAP services.

This will include:

- 24/7/365 confidential telephone support;
- Legal information services;
- Debt management services;
- Triage and clinical assessment of needs (inclusive of a risk assessment);
- Computerised Cognitive Behaviour Therapy (cCBT);
- Access to limited support for dependants within HMRC guidelines;
- Short-term solution focused structured face to face, on¬line and telephonic counselling (session model varies de¬pending on providers and client requirements);
- Case management protocols;
- Management information reporting;
- Management consultancy and support;
- Marketing and promotional materials;
- Crisis support;
- Technological resources such as an online portal website or mobile application; and
- Access to training (emotional wellbeing, trauma and crisis management).

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## CPV classification

Guidance and counselling services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/dd326757-bd0a-4833-a256-ebb8feb84cd1)

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