Source: https://tendernation.io/opportunities/01a13c48-96e0-7324-9aa2-252907c8d8f8/expert-systems-mvp closed GB open procedure Suitable for SMEs # Expert Systems MVP [Knowledge Transfer Network Limited](https://tendernation.io/buyers/knowledge-transfer-network-limited) Estimated value £50,000 to £70,000 Published 27 Nov 2019 Deadline Closed 2 Jan 2020 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender KTN wants to produce an automated self-service capability for our website that allows companies to access our expertise without necessarily talking to KTN personnel. We are looking to build this automated expertise through: Building a graph database of all our staff, events, offerings and companies in our CRM, etc \[need: graph database\] Building a machine-learning model based on the database \[need: Machine learning model\] We are looking to serve companies through: Automatically understanding their requests in natural language \[need: Natural Language Processing (NLP)\], Automatically guiding them through a replica of process that our experts run now in person, successively recommending the appropriate resources based on the companies' interaction with the system \[need: ML model based on graph database, interacting with NLP\]. This all will need to be integrated with our website, internal processes and existing data architecture \[need: website, Gmail, CRM, etc integration\], which is the primary form of interaction the companies have with us. ### Success factors Successful delivery will be defined as: Highly desirable UX and UI. Efficient and effective rank and recommendations for online enquiries. Automated data retrieval and cleansing. Efficient and effective interrogation and explainability. Handover and total control - updating data architecture/integration. ## CPV classification Graphical user interface (GUI) tools Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/daed3415-aacb-4d71-a51c-703f0054f773) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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