Source: https://tendernation.io/opportunities/01a13c46-7fc6-70df-a349-53023f0eade9/17-082-independent-persons-service-for-independent-complaints awarded GB open procedure Suitable for SMEs # 17-082: Independent Persons Service for Independent Complaints [Rotherham MBC](https://tendernation.io/buyers/rotherham-mbc) Estimated value £60,000 to £150,000 Published 3 Oct 2018 Deadline Closed 2 Nov 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The scope of this contract is for the provision of an Independent Persons Service for those complaints which are subject to consideration in line with the Local Authority's statutory duties under The Children Act 1989 Representations Procedure (England) Regulations 2006. The procurement documents are available for unrestricted and full direct access, free of charge, at: [yortender.co.uk](https://www.yortender.co.uk) Please refer to YorTender reference DN362855. Our tender reference 17-082 refers. Additional information can be obtained from the above mentioned address. ### Deadline for receipt of tender queries 17/10/2018 Deadline for responses to tender queries 23/10/2018 ### Tender return date 02/11/2018 All correspondence in relation to this tender will be carried out through YORtender. It is the Tenderers responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept accurate and up to date. Failure to do so could result in a communication failure and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and tender timescales will not be extended. Technical Issues - If you experience technical issues surrounding the use of the YORtender system you should log a call with the system provider (ensuring you leave a contact phone number) at [proactis.kayako.com](http://proactis.kayako.com/procontractv3/Cor/Default/Index). Alternative you can contact the helpdesk at; email: ; phone: 0330 005 0352. (Important note: the phone option must only be used in critical / time sensitive situations requiring resolution within 60 minutes). In such circumstances, it is also advisable to contact the Council's primary contact to inform them of the situation. Additional information: The contract will be for 3 years with an option to extend by up to a further 3 years in any combination of extension periods e.g. a further three years in one extension, two years and then a further years extension etc. This will be dependent on the offers available at contract reviews. Read full description ## CPV classification Other community, social and personal services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/c654e1ed-7bfb-4c91-b452-0d4861ea6474) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Rotherham MBC: past awards and live tenders](https://tendernation.io/buyers/rotherham-mbc) [Sector More Other community & personal services tenders](https://tendernation.io/sectors/community-personal-services) ## More tenders like this [Washing and dry-cleaning services – Udbud på vask, leje og levering af Linned · Fællesudbud Sjælland · 39 days left · 27 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b49-7299-bcbf-f1da15517b5e/denmark-washing-and-dry-cleaning-services-udbud-pa-vask-leje-og-levering-af) [Miscellaneous services – Servicio de Modelos en Vivo para la Facultad de Bellas Artes de la Universidad de Sevilla. · Rectorado de la Universidad de Sevilla · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b94-721a-8e8e-f04ca7219006/spain-miscellaneous-services-servicio-de-modelos-en-vivo-para-la-facultad-de) [Washing and dry-cleaning services – Gordijnenreiniging · Academisch Ziekenhuis Maastricht · 44 days left · 2 Dec 2026](https://tendernation.io/opportunities/01a156a9-6fdc-7172-8048-7acdb8f50a37/netherlands-washing-and-dry-cleaning-services-gordijnenreiniging) [Washing and dry-cleaning services – Accord-cadre à bons de commande de prestations de location, entretien et gestion du linge · Cias Terres de Maurienne - Ehpad Bel'fontaine · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-7395-73b9-a765-1db7e6dd00b5/france-washing-and-dry-cleaning-services-accord-cadre-a-bons-de-commande-de) [Miscellaneous services – Servizio Reception Welcome Desk · Freie Universität Bozen · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b73-7187-9c80-2908f2993434/italy-miscellaneous-services-servizio-reception-welcome-desk) [Dog kennel services – Procedura aperta n. 34/2026 - Servizio di gestione di un presidio sanitario, del servizio cattura e di assistenza veterinaria connessi per la cura degli animali della Città e servizi per la gestione della struttura, delle aree comuni, per la cura dei cani e gatti ospiti del Canile Rifugio Comunale e dei servizi accessori, per 24 mesi - 3 lotti · Città di Torino - Divisione Contratti e Appalti - Appalti di Servizi e Forniture · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-9ec4-72d7-8615-f4df4b9b9ed4/italy-dog-kennel-services-procedura-aperta-n-342026-servizio-di-gestione)