Source: https://tendernation.io/opportunities/01a13c45-3a3c-73d4-b296-d3f80bff0657/community-alarm-call-monitoring-service-ah-268 closed GB restricted procedure Suitable for SMEs # Community Alarm Call Monitoring Service (AH-268) [Alliance Homes](https://tendernation.io/buyers/alliance-homes) Open field Estimated value £100,000 to £200,000 Published 2 Jul 2019 Deadline Closed 1 Aug 2019 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Alliance Homes is tendering for a 24-hour 365-day service to monitor the community alarm call systems and dispersed alarms provided to approximately 1,250 customers living in a diverse range of sheltered (and one extra care) housing schemes. Our core objective is to provide a high-quality customer-centred service that: ï‚· Enables customers to sustain their tenancies and live independently for as long as possible ï‚· Provides security and peace of mind for residents of our sheltered and extra care housing schemes ï‚· Delivers exceptional levels of customer satisfaction. (Our corporate target is that nine out of ten of our customers recommend us to a friend or relative) The successful provider will deliver a continuous 24-hour call monitoring service for all emergency and non-emergency calls from customers, staff and contractors. Call handlers will be required to accurately assess each presenting situation, summon emergency assistance as appropriate, provide appropriate reassurance to callers who are concerned, upset or anxious, and report all incidents of note to Alliance Homes staff or nominated contractors. Additional information: Is a Recurrent Procurement Type? : Yes ## CPV classification Health and social work services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/b94bc082-5ef4-43e7-938a-fd6aa803891f) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Alliance Homes: past awards and live tenders](https://tendernation.io/buyers/alliance-homes) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [Social work services with accommodation – PROVINCIA DI IMPERIA per conto di PREFETTURA DI IMPERIA -Gara europea a procedura aperta per la conclusione di un accordo quadro per affidamento dei servizi di gestione di centri di accoglienza costituiti da SINGOLE UNITA' ABITATIVE con capienza massima di 50 posti. · Prefettura di Imperia · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-75de-70f5-9f0a-bdfc0ba520b7/italy-social-work-services-with-accommodation-provincia-di-imperia-per-conto) [Medical practice services – Usługi medyczne obejmujące profilaktyczne badania lekarskie (wstępne, okresowe, kontrolne, dodatkowe, sanitarno-epidemiologiczne, badania diagnostyczne, laboratoryjne, konsultacje specjalistyczne) żołnierzy i pracowników jednostek i instytucji z rejonu odpowiedzialności 24 WOG w Giżycku z podziałem na 4 zadania w 2027r. · 24 Wojskowy Oddział Gospodarczy · 16 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a156a9-7d95-70ec-8f76-458d7aa7a9e6/poland-medical-practice-services-uslugi-medyczne-obejmujace-profilaktyczne-b) [Services provided by nurses – servizio ausiliariato · I.N.M.I. Lazzaro Spallanzani · 26 days left · 14 Nov 2026](https://tendernation.io/opportunities/01a156a9-6516-7347-a350-180d3a55908e/italy-services-provided-by-nurses-servizio-ausiliariato) [Social services – Prestations d’insertion sociale et professionnelle par l’emploi de personnes rencontrant des difficultés d’accès ou de maintien dans l’emploi. · Mairie de Suresnes · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-63f0-7244-b886-26f1f32ff13b/france-social-services-prestations-dinsertion-sociale-et-professionnelle-pa) [Welfare services for children and young people – Einrichtung, Organisation und Betrieb einer Ganztagsferienbetreuung · Landkreis Diepholz · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7b3c-72d6-bf80-e1ddde45aeec/germany-welfare-services-for-children-and-young-people-einrichtung-organisa) [Social work and related services – Concesión servicio gestión residencia tercera edad · Ayuntamiento de Caparroso · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-896a-71b6-bdd0-bbc0602642c8/spain-social-work-and-related-services-concesion-servicio-gestion-residencia)