Source: https://tendernation.io/opportunities/01a13c44-9ce6-70da-8728-c754f7222063/mental-health-and-vulnerability-support-in-humberside

closed GB open procedure Suitable for SMEs

# Mental Health and Vulnerability Support in Humberside

[Yorkshire and Humber Police Procurement (Y&HPP)](https://tendernation.io/buyers/yorkshire-and-humber-police-procurement-yhpp)

Estimated value

Not stated

Published

17 Aug 2019

Deadline

Closed

16 Sept 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 12 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability.

Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis.

Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs.

The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/fd5cf908-ba5c-47f5-9639-3eebd06401f1)

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[Buyer profile Yorkshire and Humber Police Procurement (Y&HPP): past awards and live tenders](https://tendernation.io/buyers/yorkshire-and-humber-police-procurement-yhpp) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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