Source: https://tendernation.io/opportunities/01a13c44-08ba-7313-a6c7-5a9cda737d6d/laser-new-additions-optimised-process-flow-y20014

closed GB open procedure Suitable for SMEs

# LASER - New Additions Optimised Process Flow Y20014

[Ken County Council (t/a LASER)](https://tendernation.io/buyers/ken-county-council-ta-laser)

Estimated value

£50,000 to £150,000

Published

22 Jul 2019

Deadline

Closed

2 Aug 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

LASER\* manages the procurement of energy for ~80,000 end user (public body) gas and electricity meters. LASER's existing customers typically add ~500 meters to their collective contracts each year. LASER is seeking to automate this process in order to reduce administration and provide a more robust service to customers. (\*LASER is a trading name (brand) used by Kent County Council for its central purchasing body activities relating to energy. It now provides complete energy solutions to 160 local authorities and other Public Sector bodies throughout the UK.)

Additional information:

This opportunity will be completed via ProContract, a site run by Proactis, the electronic tendering suite of the Kent Business Portal.

If you have difficulty in locating this opportunity following download please go to [procontract.due-north.com/Login](https://procontract.due-north.com/Login) and login using your supplied username and appropriate password.

Tenderers must ensure that they maintain their registration to the Portal at all times to ensure that they receive any subsequent mini competition requests.

If, at any time, you experience difficulty accessing ProContract please visit the help centre [supplierhelp.due-north.com](https://supplierhelp.due-north.com/) or alternatively contact ProContract on E-Mail:  or submit a ticket via the supplier Support Help Desk [proactis.kayako.com/default](http://proactis.kayako.com/default)

Tenderers should note the following when uploading documents to the ProContract portal prior to submission:

A 10 MB file will take approximately 5 minutes on average to upload on a standard Broadband connection (256 Kbps upload speed). Please take this into consideration when uploading larger files and ensure that you leave sufficient time to complete your submission.

Instructions on how to submit your response can be found within the 'Help' facility in ProContract. These instructions should be consulted in order to ensure that your response is submitted correctly.

Read full description

## CPV classification

Customer Relation Management software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ad0d64b4-f841-46f6-afad-bebd355eb97c)

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[Buyer profile Ken County Council (t/a LASER): past awards and live tenders](https://tendernation.io/buyers/ken-county-council-ta-laser) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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