Source: https://tendernation.io/opportunities/01a13c43-8d79-717f-84d4-e858e6ff45c5/technical-lead-for-wide-and-local-wan-lan-service-stablilisation-and-develop

awarded GB restricted procedure Suitable for SMEs

# Technical Lead for Wide and Local (WAN & LAN) Service Stablilisation and Development

[MOD de&S Iss Corsham](https://tendernation.io/buyers/mod-des-iss-corsham)

Estimated value

£206,085

Published

3 May 2019

Deadline

Closed

25 Jan 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Technical Support to ISS Ops SP SMB in support of:

- Technical investigation of arising LAN/WAN issues and complaints to identify and resolve underlying problems, whilst ensuring an effective & efficient solution is implemented. Identifying and managing Technical Risks on Live Service. Attendance at LAN Service Review Meeting.
- Investigation and support to Live Service UPS provision and policy review
- Resolution of LAN issues relating to technical information use/gaps and LAN/VLAN configuration/management.
- Review and refinement of technical content of LAN & WAN Service Catalogues.
- Review of Call Off Operating Manual (COOM) documents.
- Review of refinement of Contractual Site Support/timeframes to ensure they match Operational & Local Site requirements.
- Review of Legacy & Current Datasets to ensure they are accessible to SMB.
- Review ownership, management & maintenance of Pits and Ducts containing ICT cabling on MOD sites.
- Lead, formalise and document Crypto Custodian responsibilities in support of ISS ICT support, LAN side encryption, WAN Encryption, Micro-wave Radio Links & technical aspects of transition of WAN services to GC.
- Review & monitor ISS & MOD progress related to Misc. Comms Service & Point to Point 'tail' low bandwidth services.
- Review & collate evidence on active unmanaged equipment (media convertors/FOLES & FOLDS) to drive service improvement reducing service restoration timescales.
- Technical Support to improvement work strands associated with LAN & WAN services
- Review of catalogue services and change processes that can be used by non-core systems exploiting 'LAN Share arrangements at S and OS.
- Review and monitor LAN switch obsolescence and potential risk to live service.

Options

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/a843d2e6-e017-4832-ac98-abc371395f27)

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