Source: https://tendernation.io/opportunities/01a13c43-34ee-7017-95e4-77aaccea8745/competitor-market-intelligence-monitoring-digital-developments-within-the-re awarded GB open procedure Suitable for SMEs # Competitor & Market Intelligence - Monitoring digital developments within the retail financial services sector [National Savings & Investments](https://tendernation.io/buyers/national-savings-investments) Estimated value £70,000 Published 23 Jul 2019 Deadline Closed 19 Aug 2019 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors' digital initiatives within the retail finance sector. For the purposes of this tender, NS&I requires the following services: - Preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I. - Presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I. - Through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight. - NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights. - Delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I. - NS&I require the supplier to have a secured online platform containing a library of all reports and insights. - NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors' within the UK and globally. - Proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise. Any eventual contract would be for a maximum duration of three years, renewable on an annual basis after the first year. The indicative budget for this requirement is £210,000 (excluding VAT) over three years. To download the tender documentation and register your interest please visit the NS&I portal: [uk.eu-supply.com](https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29350&B=NSANDI). Please note the deadline for submission of tenderers' responses is Midday, 19 August 2019. Additional information: For further information and to download the tender documentation, please visit the NS&I e-sourcing portal: [nsandi.eu-supply.com/login.asp](https://nsandi.eu-supply.com/login.asp?B=NSANDI). Any questions relating to this tender must be submitted via the portal: [nsandi.eu-supply.com/login.asp](https://nsandi.eu-supply.com/login.asp?B=NSANDI). Please note the deadline for submission of responses is Midday, 19th August 2019. Read full description ## CPV classification Business services: law, marketing, consulting, recruitment, printing and security Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/a4bbc2e7-1085-4f53-b24e-d52f90a6a073) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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