Source: https://tendernation.io/opportunities/01a13c42-82f9-737f-9013-62e5439501e9/eastbourne-theatres-box-office-ticketing-system-contract awarded GB open procedure Suitable for SMEs # Eastbourne Theatres Box Office Ticketing System Contract [Eastbourne Borough Council](https://tendernation.io/buyers/eastbourne-borough-council) Estimated value £275,000 Published 29 Apr 2016 Deadline Closed 31 May 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Eastbourne Borough Council seeks tenders for provision of a new services contract for Box Office Ticketing. We are looking to introduce a user-friendly ticketing system for customers and theatre staff at Eastbourne Theatres, which are 3, council owned and operated theatres. The selected solution will help increase online sales and offer customers an improved level of service across all communication channels but particularly online. The system must be easy to use and adaptable with as little overhead maintenance and administration as possible. There will be a drive to develop the system to ensure that features are up to date and relevant to the current and future ticketing market. The contract term will be for 3 years with the option to extend annually for a further 2 years. This contract will be procured using a Competitive Procedure with Negotiation. All documents must be submitted electronically via the SE Shared Services In-Tend system at: [sesharedservices.org.uk/esourcing](https://www.sesharedservices.org.uk/esourcing) The anticipated procurement timetable is detailed below: 29th April 2016 Issue of Pre-Qualification Questionnaire (PQQ). 31st May 2016 Return date for PQQs 10th June 2016 Notification of PQQ results & Issue of Invitations to Tender 1st July 2016 Last date for questions 6th July 2016 Final EBC response to questions 15th July 2016 Closing date for Initial Tender submission. w/c 25th July 2016 Keep FREE for demonstrations \[at EBC offices\] 29th July 2016 Deselection (where applicable) & Requests to Negotiate issued by EBC OR Selection of preferred supplier (& commence Standstill Period) 8th August 2016 Contract Award OR Revised Tender Submissions 15th August 2016 Selection of preferred supplier (& commence standstill period) 26th August 2016 Contract Award 30th August 2016 Contract start date 30th Aug -16th Sept Implementation period 19th or 26th Sept Go live date Read full description ## CPV classification Industry specific software package Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/9dc08202-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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