Source: https://tendernation.io/opportunities/01a13c41-6c85-72bb-806f-1ceded17b42d/ew18-001-enquiry-handling-tool

awarded GB open procedure

# EW18\_001 - Enquiry Handling Tool

[The University of Kent](https://tendernation.io/buyers/the-university-of-kent)

Estimated value

£205,000

Published

3 Feb 2019

Deadline

Closed

18 Jan 2019

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The University procured an enquiry handling system to manage enquiries across the University to provide a seamless visible solution that addresses student and staff needs. The system will sit across organisational boundaries allowing staff and students to easily track the progress of their queries and have access to a self-service knowledge handling system with the ability to escalate issues that are more challenging to resolve.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/929b982a-ca17-471a-af7b-b008c6dd8982)

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