Source: https://tendernation.io/opportunities/01a13c40-b87c-701f-902a-8cbccbdb2643/call-handling-service-telecare

closed GB open procedure Suitable for SMEs

# Call Handling Service (Telecare)

[London Borough of Bromley](https://tendernation.io/buyers/london-borough-of-bromley)

Estimated value

£200,000

Published

9 May 2019

Deadline

Closed

11 Jun 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Council is tendering for a Service to be available 24 hours a day, 7 days a week, throughout the year and shall consist of:

• A computerised telephone answering service which can simultaneously respond to all calls from alarms dispersed in the community and facilitates clear voice contact between the Contractor's staff and Service Users and which shall operate instantaneously when required and be available at all times.

• On receiving a call, the operator shall contact the Council or an alternative nominated phone number which may be friends, family or neighbour of the Service User.

## CPV classification

Telephone-answering services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8ba6f2cd-fbae-432e-ba58-5d64ca7d995e)

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[Buyer profile London Borough of Bromley: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-bromley) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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