Source: https://tendernation.io/opportunities/01a13c3f-bd55-7146-8faf-83bcf4aa6f75/it-managed-support-services [Skip to main content](#main-content) awardedGBrestricted procedureSuitable for SMEs # IT Managed Support Services [Gateway Housing Association](https://tendernation.io/buyers/gateway-housing-association) Estimated value £340,200 Published 19 May 2019 Deadline Closed 12 Apr 2019 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/81240580-43cc-4158-b016-aa1c426c8cfe) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileGateway Housing Association: past awards and live tenders](https://tendernation.io/buyers/gateway-housing-association)[SectorMore IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Cultural Host request Borough of Telford & Wrekin 9 days left 26 Oct 2026](https://tendernation.io/opportunities/01a14571-3c19-7359-b18f-0e67f8b54071/cultural-host-request)[Project management consultancy services – Επιλογή Συμβούλου στο πλαίσιο του Έργου “Ενεργοποίηση προκαταβολής/επιχορήγησης και επιτάχυνσης πληρωμών δικαιούχων από την Κακοκαιρία Daniel σε Αγροτικές/Κτηνοτροφικές Εκμεταλλεύσεις και Πληγείσες Επιχειρήσεις της Περιφέρειας Θεσσαλίας” Ελληνική Εταιρεία Συμμετοχών και Περιουσίας Α.Ε. (ΕΕΣΥΠ Α.Ε.) 3 days left 20 Oct 2026](https://tendernation.io/opportunities/01a14210-0204-70a7-a8a0-51d8e3aecf19/greece-project-management-consultancy-services-epiloghi-simvouloy-sto-plaisio)[Application service providers – Zakup i wdrożenie systemu finansowo-księgowego Bankowy Fundusz Gwarancyjny 59 days left 15 Dec 2026](https://tendernation.io/opportunities/01a1420f-ff2b-7194-a263-f2f8d4200093/poland-application-service-providers-zakup-i-wdrozenie-systemu-finansowo-ksi)[IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening Stichting TWijs 38 days left 24 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe6a-7260-a422-f753c49297e2/netherlands-it-services-consulting-software-development-internet-and-suppor)[IT services: consulting, software development, Internet and support – EU aanbesteding Applicatie schuldhulpverlening Gemeente Helmond 19 days left 5 Nov 2026](https://tendernation.io/opportunities/01a1420f-fc91-72ad-925c-d039c10b909c/netherlands-it-services-consulting-software-development-internet-and-suppor)[IT services: consulting, software development, Internet and support – System för schema och bemanning Norbergs kommun 10 days left 27 Oct 2026](https://tendernation.io/opportunities/01a14210-018b-700e-b579-75bfe94c60a7/sweden-it-services-consulting-software-development-internet-and-support-s)