Source: https://tendernation.io/opportunities/01a13c3f-849c-7322-80ed-bd66ddd5cbef/customer-relationship-programme [Skip to main content](#main-content) awardedGBopen procedureSuitable for SMEs # Customer Relationship Programme [Futures Housing Group](https://tendernation.io/buyers/futures-housing-group) Estimated value £170,000 to £198,000 Published 16 Jul 2019 Deadline Closed 1 Jan 2019 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender Futures Housing Group Ltd is looking to outsource and expand its customer feedback programme, and is looking for a research agency with prior experience and qualified expertise in running this on-going customer satisfaction programme. The programme needs to accurately represent the customer voice within Futures Housing, which can stand up to scrutiny from auditors and regulators. The research agency needs to be able to develop a partnership with the Group that will eventually support the training and transitioning from a completely outsourced function to sharing the function with an in-house team in the longer term. ## CPV classification Customer survey services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/7ebd6adb-7cd2-45af-a30a-7a4f75ca2feb) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileFutures Housing Group: past awards and live tenders](https://tendernation.io/buyers/futures-housing-group)[SectorMore Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Employee Screening Dorset & Wiltshire Fire and Rescue Authority 16 days left 2 Nov 2026](https://tendernation.io/opportunities/01a145df-100b-70ec-8bcc-3630f263230d/employee-screening)[Invitation to Tender- For the provision of viability evidence and assessment of the West Suffolk Local Plan and the introduction of a CIL charging schedule. West Suffolk Council 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14503-5763-721c-b887-6f844f9f4360/invitation-to-tender-for-the-provision-of-viability-evidence-and-assessment-of)[BaDC-1727 Retford Buttermarket Food Hall Operator Opportunity Bassetlaw District Council 41 days left 27 Nov 2026](https://tendernation.io/opportunities/01a14503-57cd-73bf-b1f5-a8a4f0713a79/badc-1727-retford-buttermarket-food-hall-operator-opportunity)[Consultancy Services for an Independent Mixed-Use Viability, Market Demand and Development Options Review - Fleetwood Farm, Banks West Lancashire Borough Council 20 days left 6 Nov 2026](https://tendernation.io/opportunities/01a14503-59d8-704e-b46c-727e4a0e571e/consultancy-services-for-an-independent-mixed-use-viability-market-demand-and-d)[UEFA EURO 28 Birmingham Host City - Festival Development Birmingham City Council 21 days left 6 Nov 2026](https://tendernation.io/opportunities/01a14495-7fd3-7021-b8b4-8cbe13597d01/uefa-euro-28-birmingham-host-city-festival-development)[Evaluation specialist Dartmoor’s Dynamic Landscapes programme (natural environment, landscape heritage, culture) Dartmoor National Park Authority 15 days left 1 Nov 2026](https://tendernation.io/opportunities/01a1434c-ece2-7261-8fb5-e68bdb54c1e9/evaluation-specialist-dartmoors-dynamic-landscapes-programme-natural-environme)