Source: https://tendernation.io/opportunities/01a13c3d-f77d-7366-931b-1064fb2775ca/torbay-independent-health-complaints-advocacy-ihca-service-2019 awarded GB open procedure Suitable for SMEs # Torbay Independent Health Complaints Advocacy (IHCA) Service 2019 [Torbay Council](https://tendernation.io/buyers/torbay-council) Estimated value £100,000 Published 4 Jan 2019 Deadline Closed 31 Jan 2019 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services. This Service will also be available to people living elsewhere, who have accessed such services within Torbay, subject to agreement with their local health complaints advocacy service. The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Please refer to the tender documents for full details. Additional information: In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at [supplyingthesouthwest.org.uk](https://www.supplyingthesouthwest.org.uk) In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then register an interest in the opportunity and download the Documents for completion and submission. ## CPV classification Health and social work services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/6f29e6f4-df71-4542-aa72-3e40ceb25253) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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