Source: https://tendernation.io/opportunities/01a13c3c-b874-7150-a70c-7c7708a439a3/research-into-understanding-patients-experience-of-referrals

awarded GB open procedure Suitable for SMEs

# Research into understanding patients' experience of referrals

[General Medical Council (GMC)](https://tendernation.io/buyers/general-medical-council-gmc)

Estimated value

£35,100

Published

1 Oct 2019

Deadline

Closed

17 Apr 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

In light of evidence that doctors are becoming more likely to refer patients on due to, a) an increase in 'defensive practice' and b) workload pressures, we believe it is timely to try to better understand the patient experience of referrals and, therefore, what impact an increase in tactical referrals is likely to have.

Research question 1 - Is there a typical patient experience of referrals? If not, what do the range of experiences look like? E.g. including patients with multiple conditions/comorbidities

Research question 2 - To what extent do patients who have been referred several times for an issue deem that their referrals were necessary?

Research question 3 - What is the impact of being referred, particularly if the patient has already been referred many times for a single condition?

Research question 4 - What are patients' views on referral more generally, including their awareness and understanding of unnecessary referrals or those resulting from defensive practice?

Research question 5 - What is the impact of multiple referrals on groups who are more likely to be adversely affected, e.g. disabled or elderly people?

## CPV classification

Research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/a03f2eaa-0951-43e3-a850-229eff0cbb7e)

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