Source: https://tendernation.io/opportunities/01a13c3c-8fe5-7255-b2dd-7dfa8b88380d/tmhs079-independent-advisor-customer-scrutiny-panel-reviews closed GB open procedure Suitable for SMEs # TMHS079 Independent Advisor - Customer Scrutiny Panel Reviews [M H S Homes Ltd](https://tendernation.io/buyers/m-h-s-homes-ltd) Estimated value £140,000 Published 6 Feb 2019 Deadline Closed 6 Mar 2019 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender We wish to put in place an Advisor to support the Customer Scrutiny Panel in its review of mhs homes services to fulfil its aims. The Advisor will support and assist the CSP to: - examine how customer expectations are identified and met - review if internal systems and processes are effective - consider whether performance is being well managed and value for money is being achieved - consider service improvement plans are realistic and appropriate - identify areas of good practice - undertake mystery shopping, one-to-one interviews, focus groups, reality checks and resident consultation [mhshomes.esourcingportal.com](https://mhshomes.esourcingportal.com/participant_public_ojeu.cfm?recordID=4) ## CPV classification System quality assurance assessment and review services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/60c5e58f-333c-4b70-8af7-4dfa0c11183e) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile M H S Homes Ltd: past awards and live tenders](https://tendernation.io/buyers/m-h-s-homes-ltd) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)