Source: https://tendernation.io/opportunities/01a13c3c-0bd1-738d-8fc1-8210ab37eb90/device-as-a-service-early-market-engagement

closed GB open procedure Suitable for SMEs

# Device as a Service Early Market Engagement

[Essex County Council](https://tendernation.io/buyers/essex-county-council)

Estimated value

Not stated

Published

27 Dec 2019

Deadline

Closed

17 Jan 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

Text to be corrected in the original notice:

Place of text to be modified: Description of the procurement

Instead of: Essex County Council (ECC) are seeking input from the market to inform the scoping of a potential procurement

opportunity concerning Device as a Service. Our aim is to reduce Device Management within ECC to a referral only

process from First Line Support to the DaaS Supplier and are looking for potential suppliers to engage with us on their

service offering.

ECC are looking for a fully managed service across the whole life cycle, from acquisition through build, distribution,

user support and disposal including the packaging of software for Desktop, Laptop and Tablet devices. ECC are

looking for a supplier to provide a comprehensive service including, a high level of automation, User Self-Service and

integration of the supplier service desk and processes to the ECC Service Desk which is based on the ITIL

Framework and utilises Axios Assyst software. The Supplier must state what services must be retained within ECC to

support the DaaS Offer as this will help inform the Business Case.

Read: Essex County Council (ECC) are seeking input from the market to inform the scoping of a potential procurement opportunity concerning Device as a Service. Our aim is to reduce Device Management within ECC to a referral only process from First Line Support to the DaaS Supplier and are looking for potential suppliers to engage with us on their service offering.

ECC are looking for a fully managed service across the whole life cycle, from acquisition through build, distribution, user support and disposal including the packaging of software for Desktop, Laptop and Tablet devices. ECC are looking for a supplier to provide a comprehensive service including, a high level of automation, User Self-Service and integration of the supplier service desk and processes to the ECC Service Desk which is based on the ITIL Framework and utilises Axios Assyst software. The Supplier must state what services must be retained within ECC to support the DaaS Offer as this will help inform the Business Case.

ECC are holding an Early Market Engagement event on 23 January 2020 for suppliers to share their service offering with us. To book a slot please email  by 16 January 2020.

Essex County Council (ECC) are seeking input from the market to inform the scoping of a potential procurement opportunity concerning Device as a Service. Our aim is to reduce Device Management within ECC to a referral only process from First Line Support to the DaaS Supplier and are looking for potential suppliers to engage with us on their service offering.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/5ba499f1-0190-4737-8229-55e1ec9b10f7)

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