Source: https://tendernation.io/opportunities/01a13c3b-e85d-72e6-8b98-a22b456167aa/expression-of-interest-request-specialist-customer-complaint-handlers pending GB open procedure Suitable for SMEs # Expression of Interest Request: Specialist Customer Complaint Handlers [Consumer Council for Water](https://tendernation.io/buyers/consumer-council-for-water) Open field Estimated value £1 to £400,000 Published 29 Jan 2019 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender We are seeking Expressions of Interest for the following opportunity: The appointment of Specialist Customer Complaint Handling Service Provider To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets. Additional information: To access this opportunity and submit an expression of interest you will need to follow the link to our eSourcing Platform (Bravo). There you will be prompted to answer some questions. ## CPV classification Water distribution and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/59fe840f-bb6c-4437-9f9e-c57e24a6c942) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Consumer Council for Water: past awards and live tenders](https://tendernation.io/buyers/consumer-council-for-water) [Sector More Public utilities tenders](https://tendernation.io/sectors/public-utilities) ## More tenders like this [Drinking-water distribution – CONTRAT DE DELEGATION DU SERVICE PUBLIC DE L'EAU · Aquavesc · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-4d9b-715b-91ca-086e86fd4542/france-drinking-water-distribution-contrat-de-delegation-du-service-public-d) [Electricity distribution – Luftgestützte Durchführung von Thermografiemessungen und deren Auswertung im Leitungsnetz der Tennet TSO GmbH 2027 - 2028 · TenneT TSO GmbH · 32 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15183-0883-71b1-b254-a1630251b2e4/germany-electricity-distribution-luftgestutzte-durchfuhrung-von-thermografie) [Electricity distribution – ACCORD-CADRE MULTI-ATTRIBUTAIRES FOURNITURE ET ACHEMINEMENT D'ELECTRICITE Puissance souscrite inférieure et supérieure à 36 kVA Segments C4 et C5) · La Rance · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-95c7-723e-9853-c948b03118f7/france-electricity-distribution-accord-cadre-multi-attributaires-fourniture) [Electricity distribution – Fornecimento de Energia Elétrica e respetivos serviços de ativação de alimentações eventuais do Município de Lisboa em Regime de Mercado Livre · Município de Lisboa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a14210-8d80-703f-b31f-1cb6bd5d3155/portugal-electricity-distribution-fornecimento-de-energia-eletrica-e-respeti) [Water distribution and related services – „Modernizacja systemu zaopatrzenia w wodę na terenie Gminy Szumowo” · Gmina Szumowo · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a14210-611e-7145-971a-5ca14b528026/poland-water-distribution-and-related-services-modernizacja-systemu-zaopatr) [Electricity distribution – maitrise d’œuvre POUR LES travaux d’enfouissement des reseaux de distribution public d’electricite · Territoire d'Energie Alsace · 43 days left · 1 Dec 2026](https://tendernation.io/opportunities/01a14210-b6d8-72d7-8177-0c43cc986bb5/france-electricity-distribution-maitrise-doeuvre-pour-les-travaux-denfouiss)