Source: https://tendernation.io/opportunities/01a13c3a-f19d-72ae-a610-9c85f33a0d28/sisys-service-agreement-for-equipment-and-support

awarded GB direct award procedure

# SISYS Service Agreement for Equipment and Support

[Ministry of Defence](https://tendernation.io/buyers/ministry-of-defence)

Estimated value

£14,977

Published

7 Nov 2019

Deadline

Closed

5 Nov 2019

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

## About this tender

A Service Agreement to give support to Sisys terminals including:

â&#128;¢ Full telephone support on all SISYS supplied software

â&#128;¢ Free software support updates where applicable, excludes bespoke software

â&#128;¢ Telephone Helpdesk Support

â&#128;¢ Priority over non-support customers

â&#128;¢ Annual update of software and hardware

â&#128;¢ 2 Desktop Cameras

## CPV classification

Computer equipment and supplies

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/504511fd-0f85-499b-b66f-17b74c752a76)

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