Source: https://tendernation.io/opportunities/01a13c3a-d702-7287-b83b-758390412289/unified-communications

awarded GB restricted procedure Suitable for SMEs

# Unified Communications

[Charnwood Borough Council Recycling](https://tendernation.io/buyers/charnwood-borough-council-recycling)

Estimated value

£508,000

Published

10 May 2019

Deadline

Closed

28 Mar 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot 5 for the provision of Unified Communication.

The scope of service include the maintenance of all incoming telephone extension lines (DDI) for staff, Contact Centre module and call routing, resilience for the Agile cloud platform in case of emergencies and scheduled upgrades, PCI telephone compliance software, activating Web chat and Call recording functionality as part of the phone system

It is our intention to award the contract under the framework to 4Net technologies for an initial call off period of 36 months and a 12-month extension period (4 years in total).

## CPV classification

Installation services of line telephony equipment

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4f342fbd-dd1c-496e-bbfd-eca5c17075d1)

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