Source: https://tendernation.io/opportunities/01a13c39-d9b3-73f9-b75a-07f47f4ed3d2/strategic-communications-support

closed GB open procedure Suitable for SMEs

# Strategic Communications Support

[National Army Museum](https://tendernation.io/buyers/national-army-museum)

Estimated value

£25,000 to £40,000

Published

30 Dec 2019

Deadline

Closed

20 Jan 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

As we approach 3 years following reopening the Musuem is keen to use what it has learnt to improve the way in which we communicate and engage with our audiences. The Museum has created a 5-year strategy, Master Narrative (the guiding principle for the story the Museum has to tell) and a new audience segmentation model. This has allowed the Museum to re-align its priorities and targets.

As part of our ongoing development of the Museum we are now looking to produces coherent and consistent strategic messaging. Working with our existing mission and values and referencing our master narrative we require a strategic communications framework that the Museum and its staff can use across all channels. It will also further develop our audience segmentation model.

Outline of potential scope of work to include:

### Phase 1: Value proposition

Develop value proposition for the NAM - how should our mission and values manifest themselves in our communications with our audiences.

Deliverables: Written articulation of value proposition and creative examples of how this might translate to external communications -e.g. advertising/website copy

### Phase 2: Persona development and messaging framework

Build upon our audience segmentation work to produce granular personas that we can test and use

Deliverables: Granular and identifiable persona to support communications which are aligned to our segmentation work.

External messaging framework: Develop an external messaging framework that provides a bridge between the new 'master narrative' and our audience groups.

Deliverables: Series of core messages and content examples to underpin external communications

Phase 3: Ongoing strategic communications consultancy & support

Across the year, provision of ad-hoc support for Museum communications messaging to provide a consistent touchpoint for messaging.

Additional information: This notice was originally posted on the Museum's website on 20 Dec 2019. Due to access issues with the Contracts Finder Website and staff leave it has not been possible to post until 30 Dec. Should interested tenderers require additional time to provide a bid they should contact the contact member of staff:  in the first instance.

Read full description

## CPV classification

Marketing services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/458e2272-7de6-4e0e-9864-c17c7d8ed210)

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