Source: https://tendernation.io/opportunities/01a13c35-bde2-73b1-8c57-2ee6bb3c97de/north-norfolk-ccg-referral-management-service-rms

closed GB open procedure

# North Norfolk CCG Referral Management Service (RMS)

[NHS Arden and Greater East Midlands Commissioning Support Unit](https://tendernation.io/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit)

Estimated value

Not stated

Published

21 Jan 2019

Deadline

Closed

18 Feb 2019

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

NHS Norfolk CCG and NHS South Norfolk CCG seek to procure a Referral Management Service.

The objectives of this service cover three areas of activity: referral management, supporting practices, and supporting CCGs.

The aims of this service are to:

â&#128;¢ offer high quality referral service to all patients, regardless of ethnicity, language, gender, disability, sexual orientation, religious or personal circumstances, that allows patients to make an informed choice

â&#128;¢ support participating practices to deliver high quality Referral Management including general, cataracts and section b referrals

â&#128;¢ provide CCGs with timely and accurate information to assist the commissioning process

â&#128;¢ support practices in their referral decision making process and efforts to reduce referral variation through data that enables peer review, knowledge building and reflective practice

â&#128;¢ provide patients, referrers, and providers with clear communication within the agreed timeframes

â&#128;¢ support providers in meeting referral to treatment (RTT) targets by maintaining awareness of wait times and CCG decisions around wait times, and regular forwarding of referrals

â&#128;¢ support new or changes to service processes with referral management expertise at the request of CCGs.

### Population covered

The population covered by the service is specific to the type of referrals processed. In summary:

â&#128;¢ General referrals will be for patients registered with the 19 North Norfolk and 8 South Norfolk practices referenced in the appendices.

â&#128;¢ Cataract referrals will be for patients registered with all practices within the North Norfolk and South Norfolk CCG areas.

â&#128;¢ POLCV Section B referrals will be for patients registered with all practices in the North Norfolk and South Norfolk CCG areas.

Additional information: To express your interest and apply for this opportunity please click the link below:

[uk.eu-supply.com](https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=26980&B=OGC)

You must complete and upload your response no later than 5pm on 18th February 2019

Read full description

## CPV classification

Patient-administration system

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1cd3c2e3-b1c2-427c-beae-1d52f1cb9cd8)

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