Source: https://tendernation.io/opportunities/01a13c35-8bf8-71ea-8655-2e1bce26e56e/income-officer-x6

closed GB open procedure

# Income Officer x6

[Sandwell Metropolitan Borough Council](https://tendernation.io/buyers/sandwell-metropolitan-borough-council)

Estimated value

Not stated

Published

15 Feb 2019

Deadline

Closed

19 Feb 2019

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

### Income Officer x 6

Sandwell MBC are seeking to appoint 6 Income Officers

Location: Based at Court House, West Bromwich

Key skills required for this role:

â&#128;¢ Debt management or arrears recovery experience

â&#128;¢ Experience of dealing with vulnerable customers and customers who have complex/multiple needs

â&#128;¢ Knowledge of the legal framework for the recovery of housing related debt and good practice

â&#128;¢ Good telephone manner

â&#128;¢ Customer facing experience

â&#128;¢ Agency workers will be required to work 37 hours per week and the working hours are Monday to Thursday 9.00am to 5.30pm and Friday is 9.00am to 5.00pm.

### Start date: as soon a possible

12 week contract for 37 hours per week

Pay rate:

E26 = Â£12.37 per hour to worker

### Contract type: Agency

Please Note: Job Description and Personnel Specification attached, which also provides more information about the role

Closing date to be Tuesday 19 February at 5pm.

Please Note: Job Description and Personnel Specification attached, which also provides more information about the role

Agencies to send over a CV, 2x up to date references and also a copy of their Terms and Conditions.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit [in-tendhost.co.uk/sandwellmbc](https://in-tendhost.co.uk/sandwellmbc) to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit a quotation you will be required to 'Opt In'.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.

Closing date: Tuesday 19 February 2019 at 17:00hrs

Additional information:

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Supply services of office personnel

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1ad3197a-ede1-47d1-8d55-311b4a9dee0d)

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