Source: https://tendernation.io/opportunities/01a13c34-2605-7125-a698-e8284ab3a2bd/hertfordshire-and-west-essex-stp-employee-assistance-programme-eap

closed GB restricted procedure Suitable for SMEs

# Hertfordshire and West Essex STP - Employee Assistance Programme (EAP)

[Hertfordshire NHS Procurement](https://tendernation.io/buyers/hertfordshire-nhs-procurement)

Estimated value

£120,000

Published

6 Nov 2019

Deadline

Closed

13 Dec 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The NHS organisations of Hertfordshire and West Essex STP are seeking to procure a single provider to deliver its Employee Assistance Programmes (EAP) for approximately 20,000 staff.

The Supplier shall provide access to a range of experts and mental health professionals and must provide a service that meets confidentiality, recognised standards and will underpin the services with robust clinical governance.

The Contracting Authorities are:

- West Hertfordshire Hospitals NHS Trust
- East and North Hertfordshire NHS Trust
- Hertfordshire Partnership University NHS Foundation Trust
- Hertfordshire Community NHS Trust
- Herts Valleys CCG
- East and North Hertfordshire CCG
- West Essex CCG

The Supplier shall provide support to Contracting Authorities Personnel over the full range of work related or personal matters that may impact on workplace performance and seek to resolve those issues where possible.

Core requirements must include an Online Portal, telephone triage and Support Services which shall include advice and support, management support Services, face to face counselling Services including therapeutic intervention, case management, policy guidance and trend management; health and wellbeing promotion and awareness and publicity and promotion.

The Services shall be available to all Contracting Authorities Personnel and their dependants and relatives including those working remotely, both in the UK and travelling overseas and provide sufficient flexibility of approach to accommodate different organisational.

Read full description

## CPV classification

Company health services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/0cff6325-4049-4f31-a5a5-4ff4e85b6439)

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