Source: https://tendernation.io/opportunities/01a13c33-1b14-736d-ac9a-13b70d91dfa5/1819cstdth-understanding-the-trusted-helper-population awarded GB open procedure # 1819CSTDTH Understanding the Trusted Helper Population [H M Revenue & Customs](https://tendernation.io/buyers/h-m-revenue-customs) Estimated value £41,500 Published 7 Aug 2019 Deadline Closed 15 Jan 2019 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The aim of the research is to provide an understanding of the Trusted Helper population. Some customers require support to engage with us. Many customers find support they need through personal relationships, using friends/family members ('Trusted Helpers') as informal agents. We currently have little evidence on Trusted Helper experiences. We want to develop our insight to better understand this population (customer experience, skills & capabilities, needs, impacts) to inform our developing strategy and future business decisions, and our future support model and services. This will be achieved through telephone and face to face interviews with Trusted Helpers and those they help to understand their current experiences and what they might expect from the Trusted Helper service. ## CPV classification Research and development services and related consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/02d0dba9-9e07-4a87-ba9a-621ed69b1e31) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile H M Revenue & Customs: past awards and live tenders](https://tendernation.io/buyers/h-m-revenue-customs) [Sector More Research & development tenders](https://tendernation.io/sectors/research-development) ## More tenders like this [Research and development services and related consultancy services – procedura aperta finalizzata ALLA conclusione DI UN accordo quadro PER l’affidamento del servizio DI clinical research organization (cro) relativo a studi clinici promossi DA ASST degli spedali civili DI brescia PER UN periodo DI 72 mesi. · Asst Degli Spedali Civili di Brescia · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-534f-73ea-874d-7960e59dff63/italy-research-and-development-services-and-related-consultancy-services-pro) [Research and development services and related consultancy services – Begleitforschung Städtebauförderung - Wissenstransfer: Anwendungsleitfaden des Bundes zur Praxis Städtebauförderung · Bundesinstitut für Bau-, Stadt- und Raumforschung (BBSR) im Bundesamt für Bauwesen und Raumordnung (BBR) · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4375-730a-9135-c6d6d211cb68/germany-research-and-development-services-and-related-consultancy-services-b) [Research and development services and related consultancy services – 12Δ/2026 Παροχή Υπηρεσιών τριών (3) Βοηθών Τηλεεξυπηρέτησης Κοινού για τις ανάγκες Τηλεφωνικής Υποστήριξης και Εγγραφής του Κοινού στο Μητρώο Κατόχων Κάρτας Φιλάθλου του ΚΟΑ · Κυπριακός Οργανισμός Αθλητισμού · 18 days left · 6 Nov 2026](https://tendernation.io/opportunities/01a15183-1019-70c9-b80f-3949ad56b848/cyprus-research-and-development-services-and-related-consultancy-services-12) [Research services – KPN/26/2026 „Porosty torfowisk karkonoskich” · Karkonoski Park Narodowy z siedzibą w Jeleniej Górze · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-0b2a-7284-8532-6039b444a4ff/poland-research-services-kpn262026-porosty-torfowisk-karkonoskich) [Research and development services and related consultancy services – Forschungsprojekt - DZSF - Mobilitätskettenanalyse - Wie Verkehrsdaten den ländlichen Schienenverkehr stärken können · Eisenbahn-Bundesamt · 100 days left · 27 Jan 2027](https://tendernation.io/opportunities/01a15183-2140-73b5-8807-5ad43f7122d9/germany-research-and-development-services-and-related-consultancy-services-f) [Research and development services and related consultancy services – Świadczenie usług eksperckich – wybór 3 ekspertów medycznych w dziedzinie: geriatrii, gastroenterologii, hepatologii; Części 1÷3. · Ministerstwo Zdrowia · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-65a8-7184-9dc2-fe80dcb43625/poland-research-and-development-services-and-related-consultancy-services-sw)