Source: https://tendernation.io/opportunities/01a13c33-109b-704e-9d26-d3ebf7397c3e/wp3466-legal-case-management-system

closed GB open procedure Suitable for SMEs

# WP3466 - Legal Case Management System

[Walsall Council e-Tendering](https://tendernation.io/buyers/walsall-council-e-tendering)

Estimated value

£80,000 to £120,000

Published

26 Apr 2019

Deadline

Closed

30 May 2019

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Council wishes to procure a legal case management system which will include the appropriate functionality to assist with streamlining a range of processes whilst being flexible enough to cater for future changes in processes and to meet legislative changes.

The System must be able to provide a secure:

o Consolidated view of cases and associated data and paperwork

o Overview on the position of a case

o Integrated time recording function

o Diary and email functionality that integrates with MS Outlook

o Suite of workflow templates that can be tailored by the Legal Department

o Automatic setting of next process dates and reminder handling

o Tracking of all correspondence (inc emails and scanned images)

o Alert mechanisms for notification and escalation

o Centralised contacts suite that links contacts to cases and documents

o Audit trail of user activity within the application

o Fully integrated document bundling component (inc capability to meet requirements of Family Procedure Rules Practice Direction 27A)

o Centralised bank of templates and precedents that can be uploaded and maintained by Legal Services

o Suite of reports designed to support a local authority in house legal department (to include reports by client, by matter, by activity, by date, by lawyer)

o Web portal that allows client departments to check the status of a case being managed by Legal Services

Additional information: Walsall Council have a new Contract opportunity.

For further details of the requirement, please see the following link to the Council's e-Procurement web portal;

[in-tendhost.co.uk/walsallcouncil](https://in-tendhost.co.uk/walsallcouncil)

You will be required to register your organisation (if already not done so) and express your interest in the relevant project/opportunity.

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Database and operating software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/026b561b-20ab-43b8-9a22-e853acaf0e2b)

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