Source: https://tendernation.io/opportunities/01a13c32-b7a4-70ed-8686-6d67997e5e28/1718cstd26-understanding-customer-errors-in-tax-credits awarded GB restricted procedure Suitable for SMEs # 1718CSTD26 Understanding customer errors in tax credits [H M Revenue & Customs](https://tendernation.io/buyers/h-m-revenue-customs) Estimated value £49,525 Published 30 Jan 2018 Deadline Closed 13 Dec 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Tax credits are a flexible, responsive financial benefit available to eligible UK residents. The accuracy of award payments relies on customers correctly reporting their circumstances and any changes that occur to their circumstances throughout the year. This medium sized qualitative research aims to understand how tax credits customers manage their claim and why some tax credits customers do not accurately report changes to the hours they work, their employment or their income. The research will provide evidence of how HMRC can best support customers to get their claims right and avoid errors occurring. Additional information: This contract was let as part of a further competition within the BEIS Research & Evaluation Framework ## CPV classification Research services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/feea082d-c5a4-457b-b6e3-f40e99355449) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile H M Revenue & Customs: past awards and live tenders](https://tendernation.io/buyers/h-m-revenue-customs) [Sector More Research & development tenders](https://tendernation.io/sectors/research-development) ## More tenders like this [Research and development services and related consultancy services – procedura aperta finalizzata ALLA conclusione DI UN accordo quadro PER l’affidamento del servizio DI clinical research organization (cro) relativo a studi clinici promossi DA ASST degli spedali civili DI brescia PER UN periodo DI 72 mesi. · Asst Degli Spedali Civili di Brescia · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-534f-73ea-874d-7960e59dff63/italy-research-and-development-services-and-related-consultancy-services-pro) [Research and development services and related consultancy services – Begleitforschung Städtebauförderung - Wissenstransfer: Anwendungsleitfaden des Bundes zur Praxis Städtebauförderung · Bundesinstitut für Bau-, Stadt- und Raumforschung (BBSR) im Bundesamt für Bauwesen und Raumordnung (BBR) · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4375-730a-9135-c6d6d211cb68/germany-research-and-development-services-and-related-consultancy-services-b) [Research and development services and related consultancy services – 12Δ/2026 Παροχή Υπηρεσιών τριών (3) Βοηθών Τηλεεξυπηρέτησης Κοινού για τις ανάγκες Τηλεφωνικής Υποστήριξης και Εγγραφής του Κοινού στο Μητρώο Κατόχων Κάρτας Φιλάθλου του ΚΟΑ · Κυπριακός Οργανισμός Αθλητισμού · 18 days left · 6 Nov 2026](https://tendernation.io/opportunities/01a15183-1019-70c9-b80f-3949ad56b848/cyprus-research-and-development-services-and-related-consultancy-services-12) [Research services – KPN/26/2026 „Porosty torfowisk karkonoskich” · Karkonoski Park Narodowy z siedzibą w Jeleniej Górze · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-0b2a-7284-8532-6039b444a4ff/poland-research-services-kpn262026-porosty-torfowisk-karkonoskich) [Research and development services and related consultancy services – Forschungsprojekt - DZSF - Mobilitätskettenanalyse - Wie Verkehrsdaten den ländlichen Schienenverkehr stärken können · Eisenbahn-Bundesamt · 100 days left · 27 Jan 2027](https://tendernation.io/opportunities/01a15183-2140-73b5-8807-5ad43f7122d9/germany-research-and-development-services-and-related-consultancy-services-f) [Research and development services and related consultancy services – Świadczenie usług eksperckich – wybór 3 ekspertów medycznych w dziedzinie: geriatrii, gastroenterologii, hepatologii; Części 1÷3. · Ministerstwo Zdrowia · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-65a8-7184-9dc2-fe80dcb43625/poland-research-and-development-services-and-related-consultancy-services-sw)