Source: https://tendernation.io/opportunities/01a13c32-0eb8-7080-9c7e-1091d1b454c6/it-managed-support-services

closed GB restricted procedure Suitable for SMEs

# IT Managed Support Services

[Gateway Housing Association](https://tendernation.io/buyers/gateway-housing-association)

Estimated value

Not stated

Published

28 Aug 2018

Deadline

Closed

24 Sept 2018

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/f7d5f51f-a920-45da-95e1-d3c603cc1349)

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[Buyer profile Gateway Housing Association: past awards and live tenders](https://tendernation.io/buyers/gateway-housing-association) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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