Source: https://tendernation.io/opportunities/01a13c2f-d81d-70a9-b83a-6e6760c7a282/itt-telephony-support closed GB open procedure # ITT Telephony Support [Thurrock Council](https://tendernation.io/buyers/thurrock-council) Estimated value Not stated Published 3 Oct 2018 Deadline Closed 29 Oct 2018 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Thurrock Council currently has a Mitel IP telephony solution that supports the council sites and a number of third parties. The solution consists of Thurrock owned onsite hardware, with a resilient backup instance in a remote data centre. The platform is supported by a third party organisation. The Mitel platform connects into a resilient SIP trunking service. The diagram within the main ITT document provides a high level view of the setup. This should be taken as guidance only as it does not show the contact centre and the backup datacentre is planned to move to Southend within the Thurrock Council WAN domain. Connections into the resilient SIP service will then be from Civic offices Grays and Southend. The intention is that these changes should be in place by the time that the new telephony support contract starts in December 2018. Additional information: [in-tendhost.co.uk/thurrockcouncil](https://in-tendhost.co.uk/thurrockcouncil) Is a Recurrent Procurement Type? : No ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/e023f089-7dbe-4d62-ae98-01407fce78af) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Thurrock Council: past awards and live tenders](https://tendernation.io/buyers/thurrock-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [IT services: consulting, software development, Internet and support – L-Bank - Europaweite Vergabe einer KI-gestützten Lösung zur Verarbeitung von Elterngeldanträgen und Nachweisen im Verhandlungsverfahren mit Teilnahmewettbewerb nach VgV · Landeskreditbank Baden-Württemberg - Förderbank - (L-Bank) · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-95b1-7144-aa3a-6e4de7a75864/germany-it-services-consulting-software-development-internet-and-support)