Source: https://tendernation.io/opportunities/01a13c2b-c56b-7039-8db6-dc952a09c721/contact-centre-call-handling-platform

awarded GB restricted procedure

# Contact Centre Call Handling Platform

[Your Housing Group Ltd](https://tendernation.io/buyers/your-housing-group-ltd)

Estimated value

£253,811

Published

3 Dec 2018

Deadline

Closed

13 Sept 2018

## About this tender

YHG have entered into a contract with Maintel Europe Limited for the provision of a Call Handling Software Platform for Contact Centres via the Crown Commercial Services (CCS) Framework Agreement RM1045 Network Services Lot 10.

The contract relates to call handling software, licencing and support, upgrade and expansion, service design manager and consultation.

In line with Framework Call Off procedures this notice is being published for information only.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b2f73fb6-566c-48b8-af91-a2d0f6fcd7c2)

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