Source: https://tendernation.io/opportunities/01a13c2b-a772-73cf-96e1-36425af40aa1/rfq-for-the-provision-of-maintenance-agreements-for-council-equipment

closed GB open procedure Suitable for SMEs

# RFQ for the Provision of Maintenance Agreements for Council Equipment

[Halton Borough Council](https://tendernation.io/buyers/halton-borough-council)

Estimated value

£3,000

Published

20 Jul 2018

Deadline

Closed

3 Aug 2018

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Halton Borough Councils are seeking quotes from appropriately qualified and experienced suppliers to provide a maintenance service, initially for equipment within the Record Management Unit (RMU) but with the option to extend to other areas with the same/similar equipment.

The Council's current requirement for maintenance is for 4 Fujitsu Production Scanners, which are heavily used daily and all need to be operational. The Council currently utilises 2 x Zebra ZXP Series 3 Printers used by Central Admin for Identification Card Printing, the Council are also requesting maintenance costs for these devices, although there is no guarantee they will be included in the contract.

The proposed maintenance Must include but not be limited to:-

- Onsite/Offsite Support
- Support Availability for fault reporting and engineer callout within office hours (Monday-Friday 9am - 5.30pm)
- Fault Categorisation, including call logging and tracking
- Agreed Service Levels
- Parts and labour warranty

## CPV classification

Office and computing machinery, equipment and supplies except furniture and software packages

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b18714e2-39de-4325-9fb0-abb48d48e9bb)

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[Buyer profile Halton Borough Council: past awards and live tenders](https://tendernation.io/buyers/halton-borough-council) [Sector More Office & computing equipment tenders](https://tendernation.io/sectors/office-computing-equipment)

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